Get In Touch
+1 (215) 244-9245
+31 (0)010286848
info@johnydabb.com
support@johnydabb.com
300 Valley St, San Francisco, CA 94131, USA
Ave. El Golf 23 35508 Costa Teguise / Islas Canarias Las Palmas Spanien
Frequently Asked Question!
In case your shipment has not arrived within 10 days after the expected delivery time, please contact our online shop. The merchant or online shop as our contract partner can start an investigation for lost items.
Please keep in mind that delivery times can vary depending on the product/service and origin/destination relation, from 2-3 days for neighboring countries and up to 20 days for countries with long distances. The merchant or online shop usually indicates the expected delivery time on its website. Delays of up to 10 days are unfortunately possible due to e.g. weather incidents, customs or operational backlogs.
Currently, you can pay with all major credit and debit cards and with SEPA direct debit if you’re on our homepage.
You can also pay with Cryto currency (BTC, USDT, ETH) and other payment options listed in our website
Your order is double packed, and vacuum sealed in order to by pass security checks.
Also it is registered as a HIGH PRIORITY DISCREET package in order to bypass customs.
Domestic orders normally arrive within 1-3 days of shipping, unless otherwise noted. International orders normally arrive within 2-7 days
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Unfortunately not, we can only send the order out to you by post, courier or local pickup, Be sure to have the correct delivery address entered
Yes, we ship all over the world … Our main partners for worldwide shipping are DHL, FEDEX and DPD. It offers deliveries on time and precise tracking of your order
Return & Refund Policy
Thanks for shopping at Johnny Dabb. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.